CTI's Managed Backup is a remote backup monitoring and management service focusing on the day-to-day activities required to keep a customer’s important data protected and recoverable.

Product & Service Offerings
Managed Backup is based on ITIL best practices and proven methodologies to help customers enhance the business value of IT investments, improve the productivity and focus of valuable IT resources, and meet stringent business continuity and compliance requirements.

Available for Veritas environments, Managed Backup consists of:

• 24x7 monitoring of the backup infrastructure
• Identification of causes of failed backups and remediation
• Upfront and on-going design and optimization services
• Data restoration services
• Assistance during DR testing and actual disaster occurrences
• Facilitated tape management
• Monthly reporting of backup results and services performed
• Access to backup experts on a 24x7 basis

• High backup failure rate
• Lack of skilled resources to architect and operate a backup environment
• Regulatory requirements around data availability, retention and compliance
• Increasing complexity of backup environments
• Difficulty in ensuring quick data recovery
• High costs associated with proper operation of backup environments

A recent Gartner report found that 93% of organizations that experience a significant data loss are out of business within five years. Managed Backup helps customers avoid data loss and associated downtime with a solution that improves backup success rates and restore capabilities. 

Consonus Technologies is a proven expert when it comes to Veritas backup environments, and we can leverage this expertise through the provision of the Managed Backup service.