Rapid Alert: Proactive Systems Monitoring
Are you getting the most out of your IT investments -– in value and performance?
Consonus Rapid Alert enables central information systems management staff to remotely access, troubleshoot and maintain tens, hundreds, even thousands of heterogeneous devices through a single interface. As a leader in IT Infrastructure solutions and IT Consulting, Consonus understands your need to securely access and control your IT assets.
Consonus Rapid Alert is a 24x7 service that monitors the day-to-day activities required to keep your systems functioning at a high level of availability.
- Track and monitor all devices via our remote managed services for proper operation.
- Fault isolation, maintenance dispatch, carrier issue management, configuration backup and reviews, and recommendations for network improvements.
- Configuration management and service restoration for complete care of your network.
Benefits of Consonus Remote Systems and Network Management
Count on Consonus to take care of your day-to-day system operations so that your precious IT resources can focus on higher-value projects. With Consonus Remote Systems Management and Remote Network Management, you can:
- Improve system availability and performance
- Centralize information systems management of your network IT infrastructure
- Manage network complexity while growing your business, at a predictable cost
- Reduce downtime via early identification of potential problems
- Receive rapid resolution of problems when they do occur
- Achieve a predictable cost of ownership across your IT infrastructure network
- Gain flexible IT resource management by re-aligning core competencies
- Deploy, manage, and operate more complex IT solutions
- Access Consonus IT outsourcing expertise 24x7x365
- Improve Total Cost of Ownership (TCO), particularly in a 24x7 environment
Consonus Remote Systems Management and Remote Network Management is available for Solaris, Linux and Windows OS servers, regardless of hardware platforms, and includes:
- 24x7 remote monitoring of OS, Internet and Web services, SNMP devices, databases and applications
- Guaranteed response time to important events and incidents
- Basic remote management optimization services
- Critical and security patch distribution and implementation
- Reporting on key events and their resolution, capacity utilization, and performance
- Browser-based customer portal for access to real time status information
- Telephone and email access to certified IT engineers via our remote help desk
- Managed network services for servers, routers, firewalls, applications and VPN services
- Basic performance optimization and tuning services
