Our legacy with this core set of industry-leading technology partners and IT managed service providers means that we have significant experience to consistently deliver results. We can say with confidence that we maintain the highest levels of sales and technical certifications with each of these IT partners and are able to independently design, sell, implement, train, and support the IT solutions we take to market.
Consonus offers customers a consolidated customer care and technical support model, serving as a sole source of accountability for a wide variety of IT solutions including Sun, Symantec, NetApp, HP, and others. Consonus is the ONLY provider authorized to provide support for all these solutions – and more.
Through our 24x7x365 Customer Care organization, Consonus customers speak directly to a qualified engineer – eliminating the need to spend unnecessary time going through an automated system. Consonus Customer Care programs are authorized and audited by vendors, and the company regularly out-scores its competitors. This distinctive approach to IT customer support means accelerated problem resolution, resulting in less downtime and significant cost savings.