Symantec Partner of the Year
As
a former Symantec Partner of the Year and currently one of the only Symantec partners to achieve Master Specialization in four solution areas — High Availability, Archiving and Discovery, Data Protection, and Storage Management — Consonus has expertise in IT solution strategy, design, and delivery across heterogeneous environments. Symantec products deliver industry-leading solutions to help individuals and enterprises assure the security, availability, and integrity of their information across a wide range of customers and industries through data backup software.
Consonus Customer Care & Symantec Technical Support
Dedicated to solving customer technical problems, our Customer Care team partners with Symantec Technical Support to diagnose and resolve customer issues in a quick and efficient manner. Consonus offers multiple levels of support—from proactive mission-critical service to basic self-maintenance—that other companies cannot match.
Consonus’ Customer Care team immediately resolves more than 95% of all Symantec products questions and issues - without escalation to second-tier support. This translates to faster overall resolution of your data security and support issues. As a Symantec support partner, Consonus is the only organization that provides Symantec authorized service across the entire Sun and Symantec product lines, and our expertise also includes comprehensive support for STK, Remedy, NetApp, and Brocade.
Benefits of Consonus Veritas NetBackup Support
Consonus has one of the world’s top NetBackup support teams. We retain the highest level of certification offered through the Symantec Veritas TSPP support provider program.
The investment and dedication Consonus has for Symantec products, especially Symantec Veritas Netbackup data backup software, shows in the satisfaction of our loyal customer base. Consonus remains devoted to leveraging Symantec products, Symantec technology, and Symantec technical support for the fullest benefit of our clients.
